Should tenants have any complaints we would advise the tenants to follow the procedure we have in place. 


Step 1 

Email through to providing specific details of the complaint.


Step 2

If the issue is not resolved, request the landlord details. These will be provided within 21 days. 


Step 3

If you feel that you have not recieved a satisfactory response you can report this to the proprerty redress scheme